The pricing infrastructure behind the Phreesia check‑in.
Phreesia knows the patient's benefits. We model what the payer pays that provider for that code. Together those two terms produce a number a patient can pay before the visit, on coinsurance and deductible cases as well as copays.
SEPTEMBER 2026
We model the negotiated rate from the practice's own claims.
Appointment type, duration, chair time.
History, demographics, prior treatment.
Plan, benefits, contracted rates, accumulators.
Specialty, fee schedule, practice patterns.
Predicts the treatment a visit will produce, then prices it against the patient's real benefits and the provider's contracted rates, before the visit happens.
- 01Predict base treatment from visit context
- 02Model severity variants and likely add-ons
- 03Adjudicate each against plan benefits
- 04Split price: payer pays against patient owes
The most likely treatment for the booked slot, priced end to end.
How the price moves if the case is more or less severe than predicted.
Adjacent procedures the visit is likely to include, each pre-priced.
Covered amount, deductible applied, patient responsibility, in plain language.
Practices running Phreesia collect 65% to 80% of the patient cost share.
Running Superscript alongside Phreesia, patient collections reach 90%+.
The copay is priced and collected at check-in. Coinsurance and deductible cases still wait for a claim.
The same check-in, with a number on the coinsurance and deductible cases.
The patient flow stays exactly as it is. The cost card comes back with a number on it.
CPT 73721
Priced against how Aetna has been adjudicating CPT 73721 at this NPI, then run through the patient's live accumulators. Scored against the 835 when the claim comes back.
One call at check-in returns the patient's cost share.
{ "npi": "1447382910", "payer_id": "AETNA", "member_id": "W2214****", "items": [{ "cpt": "73721" }]}
{ "modeled_rate": 156200, "benefit": { "deductible_remaining": 0, "coinsurance": 0.20 }, "patient_responsibility": 31240, "add_ons": [ { "cpt": "73721-26", "likelihood": 0.86 } ]}
The provider, the payer, the member and the codes on the appointment. No change to how the patient moves through check-in.
Cents, not dollars. The modeled rate is what Aetna has been paying this NPI for CPT 73721, and the balance is that rate run through the patient's live accumulators.
0.86 is how often 73721-26 fires alongside 73721 at this provider, from claim co-occurrence rather than a national average, so the number holds when the visit changes.
Eligibility, predictions, treatments, payer rates and batch pricing sit behind the same gateway if you want more than the one call.
Collection at the point of service rose 42% across every eligible org.
per visit. Covers 26% of the patient responsibility the claim eventually shows, on insured visits where the patient owed money.
per visit. Covers 73% of the patient responsibility on the same visits.
ALL ELIGIBLE ORGS, AUGUST 2026, AGAINST THE COMPARABLE WINDOW BEFORE GO-LIVE.
Patient payment volume, if capture on the same obligations moves from 70% to 90% against the $4.87B Phreesia processed in FY26. At the 2.49% implied by $121.5M of payment solutions revenue over that volume, roughly $35M on a $121.5M base.
When advanced explanations of benefits become mandatory, be the only patient check-in with pricing already embedded rather than a compliance project to start.