Candid Health × Superscript
What an integration could look like
•
Candid pulls the patient’s coverage and holds the deductible, the copay and the position for the year. No eligibility response says what the visit will be billed as, or what this practice is actually paid for it. Without those two, patient balance cannot be set until the claim comes back.
Our pricing runs alongside the rules Candid already runs, configured in the same place and by the same people. Where it sits in the stack is an integration detail, and there are several sensible answers to that. The one requirement is that it runs before the patient is seen.
The insurance card says $30. This visit is $142.02, because $350 of the deductible is still outstanding. The eligibility response carries the accumulator that accounts for the difference, but it cannot say what the visit will be billed as or what the practice is paid for it. Our four pricing engines complete the picture and return a price the patient can transact on, upfront.
Medicine is emergent. We price each alternative as a whole encounter at the patient's own cost share rather than as a difference from the base. Each one carries a likelihood taken from this practice's adjudicated claims.
We price the whole cart rather than each code on its own, because benefits interact with each other. An add-on to the visit itself can fall under the same cost share, while a separate service carries one of its own, and a copay does not always cover what is added. Modelling how the benefits combine is what lets us price the variance instead of estimating it.
The price is on the encounter days before it is coded, so it can be shown to the patient, collected, or carried into your own workflow ahead of the visit. Everything after that stays yours. We do not touch the claim, the submission or the adjudication.
This is Candid Health's own Rules screen, rebuilt as a mock-up by Superscript. It is not built or endorsed by Candid Health.
{
"id": "pr_6c40ae19",
"status": "completed",
"appointment": { "place_of_service": "02" },
"patient_responsibility": 14202,
"base": { "items": [ {
"cpt": "99214",
"label": "Telepsychiatry follow-up",
"allowed": 14202,
"adjustments": [ {
"type": "deductible",
"amount": 14202,
"explanation": "$350.00 of the deductible
was left, more than this line" } ] } ] },
"x_axis": [
{ "cpt": "99215", "swaps": "99214",
"relation": "severity", "likelihood": 0.07,
"reason": "A higher-complexity visit",
"patient_responsibility": 25293 },
{ "cpt": "99213", "swaps": "99214",
"relation": "severity", "likelihood": 0.11,
"reason": "A lower-complexity visit",
"patient_responsibility": 10440 } ],
"y_axis": [
{ "cpt": "G2211", "relation": "addition",
"likelihood": 0.049, "billed_by": "provider",
"reason": "Complex visit add-on",
"patient_responsibility": 1610 },
{ "cpt": "90833", "relation": "addition",
"likelihood": 0.033, "billed_by": "provider",
"reason": "Psychotherapy with the E/M",
"patient_responsibility": 8202 } ],
"insurances": [ {
"payer": "Aetna", "plan": "Choice POS II",
"accumulators": {
"deductible_remaining": 35000,
"oop_remaining": 180000 } } ],
"disclosure": "Exact, subject to our data inputs."
}
•One call per encounter returns the patient's price, what the visit may be billed as instead, what may be added to it, and where the patient stands for the year.
•A Four-Engine Agentic Solution to Healthcare's Most Complex Data Problem.
We spent four years in R&D building Healthcare's First Pricing Protocol.
AIM (Appointment Inference Model)
Multilabel models trained on each practice's own adjudicated claims predict the CPTs a scheduled visit will be billed as, from more than 40 features about the patient, the appointment and the practice, tuned on three years of selecting treatments in the wild.
ABE (Algorithmic Balancing Engine)
Financial, actuarial models built on adjudication outcomes to resolve payer/plan bundling logic and CPT nuance. Over 1TB of data ETL per practice.
AIR (Accessing Insurance Resources)
Interprets X12 271 eligibility responses across EB segment hierarchies and free-text MSG fields using LLMs to normalize payer coverage logic complexity. Where a partner already runs eligibility, AIR reads the response they have rather than duplicating the call.
ART (Adjudicating Real-time Transactions)
Reads every 835 remittance and maps each pricing discrepancy. 8,700+ weekly adjustments generate labeled training examples with unambiguous outcome signals, so the system self-corrects without human annotation or reward model drift.
•Superscript builds pricing infrastructure for US healthcare, from New York, since 2021.
SOC 2 Type II · HIPAA business associate · Founded in New York in 2021. hello@superscript.nyc →
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