Where your customers want
prices in 
Avon Health × Superscript
What an integration could look like
•
Today an eligibility check returns the parameters of a benefit: coverage active, $640 of a $2,000 deductible left, 20% coinsurance, no copay. Everything except what the visit will cost. A patient who has not met the deductible, or whose benefits are more complicated, gets one of the most confusing and frustrating experiences in healthcare.
Avon already estimates patient responsibility during intake. Superscript could enrich that step with the services the visit is predicted to bill, the practice's own adjudicated rates, and an explanation of each part of the patient's cost share, including what changes when the encounter changes.
We specialize in patient cost shares. Once the practice's claims history, payer mappings and models are configured, step 6 can request an encounter price: deductibles, coinsurance and all their combinations, not just the copays the industry stops at. Same trigger, same downstream steps.
Pricing a visit takes three engines, and they do different jobs. AIM predicts what the encounter will bill as, from the practice's own appointment and claims history. ABE predicts the allowed amount for that practice, that provider and that payer. AIR reads the benefit and applies it to those rates. An eligibility feed is a part of the third. Supplying all three for a specific practice, provider and payer is the work.
The patient is shown the price before they arrive, and can pay before they get to the practice.
•
Five days before Dana's visit, her predicted encounter is priced at $200.55. Avon can present that amount and collect according to the practice's payment policy. This example schedules collection for checkout on September 14.
Medicine is emergent. At checkout the encounter is recorded as delivered and repriced as it is recorded. The services have to reach the integration for that to happen at the desk; otherwise the change is detected later, from the claim.
Whatever checkout recorded is what the patient is shown: the services actually billed, the amount charged, and how it compares with the price they agreed five days earlier.
When claim data is available, the services actually submitted are compared with what was predicted. What Dana paid does not move: the payer has not decided yet, and a paid patient invoice is not an adjudicated claim.
The remittance is compared line by line with the price Dana paid. In this example the payer agrees and the balance is zero, so there is nothing to chase and nothing to refund. When it does not agree, the difference is shown by line.
{
"id": "pr_6b40e1c7", "status": "completed",
"patient_responsibility": 20055, // cents
"base": { "items": [
{ "cpt": "99214", "label": "Office visit, established", "patient_responsibility": 12840,
"adjustments": [ { "type": "deductible", "amount": 12840,
"explanation": "Deductible not met, the allowed amount applies in full" } ] },
{ "cpt": "90833", "label": "Psychotherapy 30 min with E/M", "patient_responsibility": 7215,
"adjustments": [ { "type": "deductible", "amount": 7215,
"explanation": "Deductible not met, $640.00 of $2,000.00 remaining" } ] } ] },
"x_axis": [
{ "cpt": "99215", "swaps": "99214", "relation": "severity",
"reason": "High complexity", "delta": 4560 },
{ "cpt": "90836", "swaps": "90833", "relation": "severity",
"reason": "Psychotherapy 45 min", "delta": 2390 } ],
"y_axis": [
{ "cpt": "96127", "relation": "addition",
"reason": "Brief behavioral assessment", "delta": 985 } ],
"insurances": [ { "payer": "Aetna", "plan": "Choice POS II",
"accumulators": { "deductible_remaining": 64000, "oop_remaining": 412000 } } ],
"disclosure": "Exact, subject to our data inputs."
}
•One request per appointment returns the price, the benefit that set each line, and what could still change it before the visit.
swaps pointer to the line it replaces and its own delta.An illustrative payload. Field names follow the hfpp contract; confirm the current schema in the developer center before quoting it.
•Superscript builds pricing infrastructure for US healthcare, from New York, since 2021.
SOC 2 Type II · HIPAA business associate · Founded in New York in 2021. hello@superscript.nyc →
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